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Eliminate Customer Turnoffs
Winning Customer Loyalty
This video looks at what really alienates your customers. What makes them want to stay away and not buy your product. Each time we experience poor service we are tempted to join the chorus of complainers. But a more fruitful use of such experiences is to learn from what others do poorly so that we c... read more
DVD style course with completion certificate only
Exceed Customer Expectations
Winning Customer Loyalty
Exceed Customer Expectations shows you how to really exceed the expectations of your customers and gain their loyalty. It takes the ambiguity out of what it means to "give your customer more" when they really don't expect it. It shows you how to set yourself apart from your competitors. Dr. Paul Tim... read more
DVD style course with completion certificate only
Power of Customer Service
This is one programs that gets even better with age and has become staples in the training and personal development industry. The Power Of Customer Service training program with Dr. Paul R. Timm has really led the way. This video comes with a book and provides the basics needed in any organization t... read more
DVD style course with completion certificate only
